Download FAQ

1. If you have a GRIDPACK account, you can visit the download site directly.

1. If you are a new user, there are two ways to download GridPACK software package.

1. 1. 1. Request a new account and download the software once the account has been created. The account request is usually responded within one to two business days.

1. 1. 2. Visit New User Direct Download to download. The new user is redirected to a download site once basic information is entered.

1. The first way is recommended for a new user because a registered user has more privilege:

1. 1. 1. The version on the official side is updated more often.

1. 1. 2. The user can take advantage of the TRAC system, e.g., request a bug fix or a new feature on the software package.